Monday, October 28, 2013

KitchenAid is NO Aid

I had always thought that KitchenAid was a quality manufacturer of kitchen related products: major appliances, counter top appliances, and kitchenware. I have (or should I more accurately say, "in many cases 'had') a KitchenAid Dishwasher, Garbage Disposal Unit (2),  a water filter, range hood, coffee maker, mixer, counter top oven, cookware and a toaster.

What intrigues me this week is the simultaneous destruction of a dishwasher, garbage disposal unit, a toaster and a coffee maker.  I know that the probability of multiple failures increases with the larger number of components, but to have this many failures in one week is downright conspiratorial.  After all, I had paid a premium for the products to avoid the common and frequent replacement of these types of items.   The last thing you need is to wake up in the morning and find your coffee maker dysfunctional, or to be faced with the horror of replacing or repairing a fairly new dishwasher. Of course the unit may be repaired, but I say replace because oftentimes it is cheaper to replace than to sustain the ridiculously high cost of repair.

I have now come to the conclusion that I am not going to replace my appliances and related products with KitchenAid any more.  it is just too hyped up a product for me to have faith in their product line any longer.

So long, KitchenAid.